Frequently Asked Questions

Got questions about spicing up your day at Natty’s Jerk Shack? You’re in the right place – our FAQ page is your go-to guide for all things jerk, joy, and Jamaican vibes!

General Information

What is Natty's Jerk Shack?

Natty’s Jerk Shack is a Caribbean-inspired restaurant offering an array of authentic jerk cuisine. We’re known for our vibrant atmosphere, delicious jerk chicken, and a menu that pays homage to Caribbean flavors.

Are there vegan or vegetarian options available?

Absolutely! We offer a variety of vegan and vegetarian dishes, including our popular Jerk Jackfruit and a selection of salads and sides.

Do you offer catering services?

Yes, we do. Natty’s Jerk Shack provides catering for a variety of events, big or small. Contact us with your event details, and we’ll tailor a menu to suit your needs.

Can I make a reservation?

Yes, reservations can be made through our website or by calling our restaurant directly. We recommend booking in advance, especially for larger groups.

Is Natty's Jerk Shack child-friendly?

Yes, we welcome families with children. We offer a kid-friendly menu and a warm, casual environment suitable for guests of all ages.

Menu and Dietary Concerns

Do you use authentic Jamaican recipes?

Yes, our menu is crafted using authentic Jamaican recipes and cooking techniques, ensuring an authentic Caribbean dining experience.

Can you accommodate food allergies?

We take dietary restrictions and allergies very seriously. Please inform us of any allergies when ordering, and we will do our best to accommodate your needs.

Do you offer gluten-free options?

Yes, we have a selection of gluten-free options on our menu. Please ask our staff for recommendations or check the menu descriptions.

Are your meats and poultry sourced ethically?

We are committed to ethical sourcing. Our meats and poultry are sourced from suppliers who adhere to high animal welfare standards.

What are your most popular dishes?

Our most popular dishes include the Classic Jerk Chicken, Curry Goat, and our unique Jerk Chicken Burger. Don’t miss our signature cocktails, too!

Visiting Natty's Jerk Shack

What are the opening hours?

Our opening hours vary by location. Please check our website or contact the specific Natty’s Jerk Shack you plan to visit for accurate opening times.

Is there parking available at the restaurant?

Parking availability depends on the location. Some of our locations have dedicated parking, while others rely on nearby public parking facilities.

Do you host live music or events?

Yes, we frequently host live music and special events, particularly at our Bournemouth location. Check our website or social media for the latest event schedule.

Can I buy a gift card?

Yes, gift cards are available for purchase at all of our locations. They make a great gift for friends and family who love Caribbean cuisine.

How can I provide feedback on my experience?

We value your feedback! You can provide feedback directly to our staff during your visit, through our website, or by contacting us via email or phone.

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Customer Reviews

 5/5

"My mum and I headed here for lunch yesterday and we didn't really want to leave. The food is truly epic at a decent price for a big portion. Not only the staff and the vibe in there is outstanding, we will definitely be back 🌞"

Clare Haycock

 5/5

"Came down for a late lunch today for my birthday with my family. I had no idea that they had put a beach in- it kept our sons entertained for hours whilst I relaxed with a cocktail, and as a bonus there was a steel drum band playing. What a lovely afternoon and, of course, the food was great as always."

Lucy AM Burden-Smith

 5/5

"Another visit to Natty's last night and once again we weren't disappointed. The Jamaican cocktails went down a treat, made expertly by David 🥃 The food when it come was a delight, so good to see the burgers back on menu, it was delicious. And as for the Mac n Cheese 😋😋😋."

Lloyd Treadwell